Dealing with People Who Are Afraid to Change

Overcoming Change-Blockers

You’re innovating, moving 1000 mph. You try to get your plans into action and all of a sudden you run straight into a wall. Your idea has made it through several levels of refinements and climbed tiers of corporate politics only to get the “cease and desist” command from one of the high-ups that is afraid of change. You’ve hit a change-blocker. One of those people who no matter what you say or do is just going to say “no” to all new ideas. What do you do?

Humility is truly the best answer. Have an intentional conversation with your change-blocker. Sit down and respectfully ask why he/she is unwilling to authorize, accept or implement your new ideas and innovations. These moments of pure, honest conversation are some of the most educational lessons for all parties involved. Use the obstacle as a growing opportunity. Maybe for you, maybe for the change-blocker.


What Not to Wear to Work

Ladies and Gentlemen,

While culture assumes that bling is good, please keep your right wrist clear of obstructions. There is nothing more annoying that flowing sleeves, bracelets, loose watches, large rings, bengals, etc that interfere in the warm meeting of two palms during a handshake. As tempting as it is to make your right hand and wrist sparkle, make sure that whatever you adorn your body with is clear of obstruction during the pivotal handshake.

All The Best,

Annoyed Handshaker


In Your Customer’s Shoes

Every business deals with customer complaints. Many complaints stem from people who just are discontent with life in general and decide to view your corporation as their target. The question is, how many of their frustrations can be prevented? Take the time understand what your customer goes through on a daily basis. Each day, someone in your company should go through the checkout line, place an order on your site, complete a task within your software, use your product or receive a service.

Take the time to experience what your clientele experiences. You may find the smallest remedies that can radically enhance a customers experience and provide solutions and instant gratification to your customer-base.


The Watercooler

While there are countless stigmas surrounding conversations “around the water cooler,” one stereotype is consistent–the water cooler is a place where people talk.

Every office environment should have a “water cooler” of sorts. It should be a place where the team can get together, socialize and talk. It could be a break room or coffee or bar or cafeteria. Depending on the setting, a company can even strategically sculpt the environment to make the “water cooler” zone a place where innovation is born and inspiration is shared. The value of those hallways conversations and comments is wildly undervalued.